Handover is not a formality - it is a key stage that formally closes the project and activates post-completion care. At ARVION handover follows a formal protocol, with a checklist and photographic documentation. After handover the client receives complete as-built documentation.
Learn more about the processIn most renovation companies completion looks similar: the contractor informs the client that works are ready, the client comes to see the result, and any objections are resolved in the course of an informal conversation. No formal protocol, no checklist, no photographic documentation of the state of the handed-over premises. ARVION applies a different approach. Handover is a structured process - conducted according to a checklist, covering verification of all contracted scopes and concluded with the signing of a formal handover protocol. Before the client is invited to the handover, ARVION carries out its own internal quality inspection - and resolves all defects detected in the process. The client receives work that has already passed ARVION's internal verification.
The second key element distinguishing the ARVION handover is the as-built documentation. Every project executed by ARVION ends with the client receiving a complete set of documents - the handover protocol, a photographic archive of concealed stages, floor plans with marked installation routes and warranty documents for the materials used. This documentation is not only a formal confirmation of project completion, but above all a practical tool for the client in the future - for servicing installations, renovation works or selling the property. The renovation handover at ARVION is project closure with full accountability for every element - not just what is visible.
The handover protocol is a multi-stage verification document. It covers all scopes contracted in the agreement and is conducted point by point by the project manager together with the client.
Verification of the quality of all finishing surfaces - walls, ceilings, floors, ceramic claddings. Checking uniformity, colour, joints and finishing details in raking light.
Verification of wall verticality, floor and ceiling levelness, corner straightness. Laser measurements at key points in the premises confirming compliance with execution tolerances.
Checking the operation of all electrical sockets, switches, light fittings and electrical devices installed during execution. Verification of circuit labelling in the distribution board.
Checking the tightness of all hydraulic connections, water pressure, tap and drain operation. Verification of correct drainage falls and absence of leaks in wet areas.
Complete photographic documentation of the premises at the time of handover - all rooms, finishing details, elements requiring special attention. Photographs are dated and form part of the as-built documentation.
If defects are identified during handover, they are documented in the protocol with a resolution deadline. After defects are resolved, a supplementary handover is conducted. The client is not asked to sign the protocol before all snagging list items are resolved.
We verify point by point the compliance of completed works with the approved design - tile layouts, light fitting placement, socket and switch positions, dimensions of built-in furniture and alcove wardrobes.
Formal project closure takes place through a bilaterally signed handover protocol. The document confirms execution completion, specifies the scope of documentation handed over and activates ARVION Aftercare service care.
Signing the handover protocol does not end the ARVION relationship with the client. It activates service care - structured, predictable and accessible without excessive formality.
The client receives a complete as-built documentation set: the handover protocol, a photographic archive of concealed stages, floor plans with marked installations and material warranty documents. Documentation is delivered in digital form and can be made available on demand in the future. It is invaluable support when servicing installations, planning future works or handling property sale procedures.
After handover the client retains direct contact with the project manager for a defined service care period. Questions about use, operation of installed systems or technical details of the execution are resolved directly - without redirection to an anonymous hotline. The client always has the certainty that the person answering the call knows their project.
If defects covered by ARVION's execution responsibility arise after handover, they are handled according to a structured procedure: report, verification, resolution deadline, resolution confirmation. The client is not left alone with the problem and does not have to pursue their rights for weeks. Accountability for the execution result does not end at the moment the protocol is signed.
The ARVION as-built documentation is a complete set of information about the completed project. Its purpose is not only to formally close the project, but to provide the client with full knowledge about their premises for many years after the renovation is completed.
Final handover protocol signed by both parties - with the completion date and scope of confirmed works.
Photographic archive of concealed stages: electrical and hydraulic installations in chases, waterproofing layers, screed reinforcement.
Floor plans with marked electrical and hydraulic installation routes - essential for any future drilling or chasing works.
Warranty documents for materials and devices installed during execution - in one consolidated set.
Operating instructions for installed systems and devices, including smart home systems, ventilation and underfloor heating.
Specification of finishing materials used with trade names, colours and manufacturer details - useful for any future additions or repairs.
A protocol-based handover with a checklist eliminates the risk of defects being overlooked and surfacing only after several months of use.
Photographic documentation of concealed stages is the only source of knowledge about what runs behind walls and under floors - essential for any future works.
Formal project closure with a precisely dated handover protocol is the basis for settlement with the contractor and clarifies accountability for the condition of the premises.
Complete as-built documentation significantly increases the value of the property in the eyes of future buyers and facilitates the due diligence process when selling.
Direct service contact after handover eliminates the frustration associated with the contractor's unavailability after works are completed - a typical market problem.
A structured defect and complaint handling procedure gives the client confidence that any problems will be resolved efficiently and without unnecessary negotiation.
Top-tier equipment allows us to maintain consistent quality, precision, and cleanliness of execution. It ensures that every stage of the project moves faster, more accurately, and without compromise - regardless of scale.
